The Front Door Assessment looks at 30 days of your calls and inquiries, and shows you where people are slipping away and what it is worth to bring them in.
One 30 minute kickoff. One 45 minute playback. We do the analysis, and you keep the report either way. We look at the system, not the people in it.
Complimentary. No obligation. Then take two minutes to estimate what your front door is worth.
Taking you to the two minute assessment now. Open it here if nothing happens.
Three things you receive
Every assessment is played back in the same order, so the gaps are clear before anyone talks about solutions.
Missed and after hours calls, web response and reach, and conversion across your team, channel by channel.
A scorecard of each measure against the standard, so the gaps are clear and specific.
A revenue yield forecast built from your own numbers, and the one gap worth closing first.
How it works
Your team's part is two conversations and one data export. We handle the rest.
A 30 minute conversation about how people reach you today.
30 days of call logs, recordings and web inquiries, shared securely.
Calls graded across 20+ factors, and every channel benchmarked.
A 45 minute session with your report, about three weeks after kickoff.
What's included
What we ask of you
Every person who reaches out is met right away, heard before qualified, and handed to a counselor who already knows their story.
What good looks like
Questions
Almost no one does, and that's fine. Bring what you have. We use benchmarks for the rest and replace them with your real numbers from the data.
One 30 minute kickoff and one 45 minute playback. We do the analysis.
It's free discovery. You keep the report either way. If there's a fit, we'll show you, and if not, you'll still know where people are slipping away.
No. Calls are graded for care, not script compliance, and we look at the system, not the people in it.
See where people are slipping away at your front door, and the one gap worth closing first.
Request your Front Door Assessment